Dr Podloski
My son Matt and I were new patients and I just wanted to let you know that we were very pleased with the service we received at your office on Monday. Your front desk staff were very helpful and courteous, especially jenn-Louise.
I would like to extend commendations to one specific employee who went above and beyond expectations in getting our eyeglasses as quickly as possible. My personal “thank you” to Marissa for the effort she provided us in getting our eyeglasses sooner than expected. without her dedication to her job and good customer service I don’t think we would get our glasses ready in trim for our trip to san Francisco this Saturday. Marissa should be credited with providing us with excellent service. She is truly valuable asset to your company.
Please convey these compliments to your entire staff for a wonderful job they did. It was truly a commendable performance. Thank you again for a job well done!
Sincerely
Marissa Marchan
Matt Marchan